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In using this website ‘Jeepey.com’ and our Internet Shop ‘Jeepey Mart’ you are deemed to have read and agreed to the following terms and conditions.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
N.B. - Nothing in this document affects your statutory rights as a consumer.
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
We take security of your details very seriously and have taken every precaution to ensure your transaction is secure. All your personal and account details are held on a secure web server. When you place your order you will be taken onto a secure server - look for the locked padlock symbol in the status bar of your internet browser. If you are still unsure about submitting your details over the internet, why not give us a call to place your order (contact details below).
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Jeepey Limited may e-mail notification of special offers, events, articles we may consider of interest to you, and updates to the site after your first contact. An option to be excluded from this service will be included on any such e-mail.
All prices and info are correct, excluding genuine errors. However due to fluctuations in the market prices a very small percentage of products may still have an out of date price attached (this could be either an increase or decrease to the price which is currently advertised). We make every effort to alter these before posting but on the odd occasion an incorrect price may still be attached, and in this case you will be contacted before your order is posted.
We reserve the right to alter without prior notice any content found within this Web site. If we change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information has changed. By using the site after any such revision you agree to be bound by such changes. The manufacturer reserves the right to make component changes without notification. Although we attempt to accurately reflect all products displayed, images and specifications may differ from purchased products and should be used as a guide only. Specifications may also differ between countries. The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
NB. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment can be made by credit card via our website, by telephone, fax or by cheque via post. Please make all cheques payable to "Jeepey Limited". Goods will be despatched upon receipt of cleared funds.
We will deliver to the address given to us by you at the time you place your order. For security reasons, we cannot deliver to addresses other than the address of the cardholder where a credit or debit card has been used for payment. In the interests of credit card security you may be contacted with a request for additional information, prior to the dispatch of your order.
We will normally despatch your order to you within 3 business days. International orders are generally despatched within 3 business days of receipt of cleared funds. Estimated delivery times are advised when we confirm your order. Dependent on which courier is used for your delivery, we may also require telephone number, in case we need to contact you, and this number may be given to our couriers in order to help with the delivery of your goods. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
On receipt of the goods from the courier, any damage to the packaging must be noted as ‘Damaged’ when signed for. Failure to do so will indicate that you have received them in good condition and will be unable to claim for any Damage. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Please allow up to 30 days for delivery.
Your rights to return goods are protected under the EU Distance Selling Directive; you are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or incorrectly described. This does not apply to goods which have been specially ordered or manufactured and are supplied correctly. If you are returning goods after 7 days, a 15 to 30% restock fee will apply, and a credit note will be issued for the balance.
The following items cannot be returned unless faulty:
Although we endeavour to dispatch all orders without error, mistakes do occasionally happen. If the return is due to an error on our behalf, return postage costs will be reimbursed when items have been received by Jeepey.
NB. All Returns Must Be Sent Via The Royal Mail Recorded Delivery Only
For larger items a maximum of £15 can be allowed with proof of delivery cost. Return goods within 7 days; please ensure you contact us before returning.
Most of our goods are covered by manufacturers' warranties. This expressly excludes any claim for the cost of the labour that may be involved in replacing faulty Goods, unless otherwise stated. Warranties cover manufacturing faults and defects but do not cover damage caused by crashing, abuse, general wear and tear etc. Should the purchaser be a business, or if the goods are used wholly or in part for business purposes we shall not be liable to purchaser for any business loss including loss of profits (whether direct or indirect), business data, revenue, goodwill, or incidental or consequential loss that you may suffer as a result of the purchase of Goods from Jeepey Limited. Liability shall be limited to the price paid for the Goods. If you feel you do have a warranty claim before returning any goods please call or email us for a warranty assessment. Warranties are non-transferrable and are in effect as long as the original purchaser owns the merchandise and for the time agreed upon in the terms and conditions of that warranty or guarantee.
If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete refund of any sums that you have paid.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
All prices on our website are shown in pounds sterling and are inclusive of UK import duties, unless otherwise stated. In the unlikely event your order may render you liable to import, state, local or other taxes, you will be advised; such taxes are entirely your responsibility within the UK. You are responsible for payment of any charges your government may issue when the goods arrive at their destination country outside the UK. We will not reimburse any additional costs in excess of notified charges if incurred regardless of circumstances.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
We do not monitor or review the content of other party’s websites which are linked to and from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
We have several different e-mail addresses for different queries. These, and other contact information, can be found on our website. It is your responsibility as a customer of Jeepey Limited to ensure that your contact information is correct and your email address working order and you must assume the risk of all consequences for incorrect data supplied, transmission and or operational failures.
Jeepey Limited, Melton Court, Gibson Lane, Melton, Hull, East Yorkshire, HU14 3HH, United Kingdom
Registered Office: Jeepey Limited, 2nd Floor, 43 Broomfield Road, Chelmsford, Essex, CM1 1SY, United Kingdom. Company registration number: 07343589.
Mobile: +44 (0)7415 127 333
Phone: +44 (0)844 351 1632
Fax: +44 (0)1482 638 500
Email: info@jeepey.com
If you need any pre-sales advice or have any questions regarding an existing order, contact us on:07415 127 333
mart@jeepey.com
Site designed and developed by Nick Day
